~. Perhaps the most frequent question you'll hear while you're WORKING out in the AISLES.NOTE: Here's a list of what I recall as the most-often-asked-for items in my particular
STORE, sorted in alphabetical order, along with location information (
BE=Back End,
FE=Front End, MID=Middle), plus hints:
Item | Aisle | Shelf | Hints |
---|
ASSOCIATES' BREAK ROOM Supplies: Paper Towels, Soap, Toilet Paper | GROCERY BACK ROOM | RACK just inside double doors, on left | Liquid Hand Soap in rectangular inversion bottles, Paper Towels in large rolls, Toilet Paper in single, wrapped rolls |
Barley, Pearled (1) | MID-6 | Top | Quaker®, Boxed; among Near-East® Mixes |
Barley, Pearled (2) | MID-3 | Bottom | Bagged, Specialty |
Bread Crumbs (1), Shake-n-Bake®, Stuffing Mix | BE-0 | Section | Between Peanut Butter & Cooler |
Bread Crumbs (2) | MID-3 | Middle | Cora® BRAND, Specialty |
Bulgur (Cracked Wheat) | UPDATE: FE-6 | -
| Bagged, in Goya® section |
Chocolate Syrup (1) | BE-6 | Top | Left of Teas |
Chocolate Syrup (2) | Dairy/Frozen | On Ledge Above Milk | Back Corner of Store |
Chocolate Syrup (3) | Dairy/Frozen | Top | Display, Middle of Last Aisle |
Clam Juice (1), BIG | MID-3 | Bottom | Very Large Cans, Specialty
|
Clam Juice (2), small | FE-2 | Top | Little Bottle; On Right, Above Tuna
|
Corn Syrup | BE-3 | Top | Above Pancake Syrup |
Cracker Jack® | Store LOBBY (!) | Clip Strips | On Sides of Soda Display |
Food Coloring | BE-1 | Below Top | Among Spices |
Honey (1) | MID-0 | Top | Above Peanut Butter |
Honey (2), Organic, Pesticide-Free | MID-1 | Upper | Among Organic Foods |
Horseradish | Dairy/Frozen | Top | Above Eggs |
Juice | MID-15 |
|
|
Kidney Beans | FE-6 | Middle | Among Hispanic Foods |
Lemon Juice (1) | MID-15 | Top | Green Bottle, Yellow Cap |
Lemon Juice (2) | Captain's Choice (Seafood) | Atop Rightmost Display Case (unless depleted) | Green Bottle, Yellow Cap |
Marshmallows | BE-15 | Bottom | Right of Chocolates |
Molasses | BE-3 | Top | Above Pancake Syrup |
Nuts | BE-5 | Section | Right of Popcorn |
Pine Nuts (1) | MID-1 | Top | Among Small Bags of Nuts |
Pine Nuts (2) | BULK FOODS | "Island" with Scale | Small Bin among PLEXI Bin-Shelves |
Pesto | FE-3 | Top | Above Spaghetti Sauce |
Pipe Cleaners | “Sorry, we don't carry them.” | -
| Suggest they try the Drug Store further down the mall. |
Raisins | FE-2 | Top | Look Near Big Gray Box (Rear of Lottery TV) On Top
|
Rice | MID-6 |
|
|
Sauerkraut (1) | BE-3 | Bottom | Cans, e.g., Silverfloss® |
Sauerkraut (2) | Deli case, opp. FE-4 |
| Bags |
Sauerkraut (3) | Meat case, opp. BE-15 |
| Bags |
Tahini (1) | BE-2 | Top | Left of Pickles |
Tahini (2) | MID-1 | Middle | Among Organic |
TRUE STORY: I think my favorite has to be “Where is Cracker Jack®?” because—if the CUSTOMER looks like they have a sense of humor—I get to say, “I'm sorry, it's not in the STORE—(pause)—But we have it! It's in the STORE LOBBY, on plastic CLIP STRIPS hanging on the edges of the big soda display in the middle.”
The “Most Baffling” award goes as a three-way tie among Barley, Tahini, and Kidney Beans. People seem to expect Barley to be among Cereals—but, it's not. Likewise, they expect Tahini to be either in Ethnic/Middle Eastern or with Nut Butters—but, it's not. And, when they ask me why Kidney Beans aren't with the other canned veggies, like Green Beans, I just shrug my shoulders and say, “Well, I remember where it is by thinking ‘Mexican-style Chili,’ and that kind of thing.” In a similar vein, “Bread Crumbs ‘rhyme’ with Bread,” and so on. Try to think of and share a mnemonic trick to help them remember where it is the next time they come back.